Frequently asked.

We send you a simple cheek swab kit, no blood draw, no clinic visit. You swab the inside of your cheek for 60 seconds, seal the sample, and mail it back. US kits include a prepaid return mailer. Kits shipped to Canada do not: you pay the return postage (about CA$25 with Canada Post Tracked Packet) and fill in a short customs form, and yourtrait.com/sample-return walks you through it. Our CLIA-certified partner lab genotypes 650,000+ genetic data points from your sample. From those we look at our panel of 73 curated markers: 48 that change what your body does with specific nutrients and shape your formula, and the rest behind the wellness and lifestyle traits in your dashboard. How many of these markers can be read from any one sample depends on the sample and on the lab's genotyping array: the array our lab uses from November 2026 does not carry two of the 48 formula markers, and your dashboard shows how many were read from yours.

No fasting or special preparation needed. We recommend waiting 30 minutes after eating, drinking, or brushing your teeth for optimal sample quality, but it’s not strictly required.

Our diagnostic partner, Dynamic DNA Labs, achieves a 99.82% genotyping call rate with 99.99% reproducibility. The lab is CLIA-certified (License #26D2106631) and CAP accredited — the same standards used by leading clinical laboratories.

Your genetic data is processed in a CLIA-certified, HIPAA-compliant laboratory. We never sell it, and we never share it with insurance companies, employers, data brokers or advertisers. Our manufacturer receives your formula, never your genetic data. We disclose genetic data to law enforcement or any other authority only when the law requires it, for example under a valid subpoena, warrant or court order. Your data is encrypted in transit (TLS 1.2+) and held on access-controlled infrastructure, reachable only by the small number of people who need it to build and ship your formula. You can ask us to delete your genetic data at any time.

Yes. Email hello@vitalityformulas.co and we will delete your genetic data within 30 days and confirm in writing what was deleted and what we keep, such as order and billing records. Our partner lab keeps its own test records as clinical-lab rules require, and we pass your request on to them. Once deleted, we will no longer be able to remanufacture your formula without a new test.

Every formula starts with a foundational base of essential nutrients in their most bioavailable forms: active folate, methylcobalamin B12, chelated zinc, and more. On top of that, your specific genetic variants trigger additions and dosage increases. Your customer dashboard shows exactly which ingredients are in your bottle, and which of them your DNA raised or added, and why.

Most competitors use quizzes or blood tests. Quizzes measure what you already know about yourself. Blood tests measure biomarkers that fluctuate daily. DNA is permanent — test once, optimize forever. And unlike pill-pack services that recommend off-the-shelf capsules, we custom-blend a single formula manufactured specifically for you.

Your formula is generated by our proprietary rules engine based on your genetic data. We don’t currently support manual ingredient overrides, but your dashboard clearly explains why each ingredient is included. If you have specific concerns or allergies, contact us and we’ll review your formula.

Your results come first. So far, most members have had their results 5 to 10 weeks after ordering the kit, and some have waited longer. The biggest variable is how soon the swab goes back in the mail, and returns from Canada take longer because they cross the border. If you then subscribe, production starts once your results and health survey are both in. Your formula is made to order in about 5 to 10 business days and ships directly to you with tracking. We email you at each step.

Two parts. (1) A $149 one-time DNA kit charge, billed up front, which covers the test kit, lab genotyping, and the panel analysis. (2) An optional $159/mo supplement subscription. It's $159/month, billed monthly from the day you subscribe, in 3-month terms that renew until you cancel. Each term is one 90-day supply and is measured from when your formula is made, so your first term usually spans four monthly payments rather than three. The subscription is charged at checkout, the same as any subscription, and then on the same date each month. If your results are not back yet when you subscribe, nothing is made until they are, and we email you at each step. Your next 90-day supply is made and shipped every 3 months.

No. Your DNA doesn’t change. Once we have your genetic profile, your formula can be remanufactured indefinitely. We may refine the rules engine over time as new research emerges, which could improve your formula — but you’ll never need another cheek swab.

We do not make outcome promises. Your genetics inform what your body needs, not a timeline for feeling different. Nutrient status changes gradually, and published research on the nutrients in your formula generally studies them over weeks to months rather than days. Consistency matters more than speed.

We recommend consulting your healthcare provider before starting any supplement, especially if you take prescription medications. Every formula is screened against per-ingredient dose ceilings, and against the medications and health conditions you tell us about, before it is manufactured, and a formula the screen cannot clear is held for review rather than made. Your dashboard also shows a caution for certain ingredients in your formula, such as vitamin E, curcumin or CoQ10, that can interact with blood thinners and some other medicines. Our formulas are manufactured at an NSF cGMP-certified facility.

You can cancel any time, in one click from your portal. It takes effect at the end of the 3-month term you're in, and the remaining monthly payments of that term are still charged. Cancel at least 14 days before your next 90-day supply is due to be made and it is never made or billed; inside those 14 days it is already committed to production, so it is made, shipped and billed across one more term, and your membership ends after that term. Before you confirm, your portal shows exactly what cancelling today would mean for you. There is no pause option today. Every formula is made to order, so once a supply has been made or shipped it cannot be returned or refunded. If it arrives damaged, defective or incorrect, tell us within 14 days of delivery and we will replace it or refund it. The $149 DNA kit may be refunded if you cancel before the lab has received and begun processing your sample; once the lab has begun processing it, the kit fee is non-refundable, because the testing has been done.